Take Down Policy


Limitless Internet Solutions Ltd (‘we’, ‘us’ or ‘Limitless’) takes the posting of any material which amounts to defamation, infringement of intellectual property or breach of our Terms seriously. The following procedure for giving us notice of any such material is incorporated into our Terms.  To help Limitless deal with such material quickly and effectively, we ask that you comply with the provisions set out in this Notice and Take Down Procedure.

We will review any Take Down Notice (as defined below) as soon as reasonably practicable and will act expeditiously to remove any material that we have reason to believe is defamatory, breaches the intellectual property rights of any third party and/or is otherwise in breach of our Code of Conduct and Terms of Use (‘Offending Material’).  As part of our response, we may remove or disable access to any Offending Material found on Limitless Servers. You authorise use to contact the person, firm, company or organisation that submitted the Offending Material to alert them to the action we are taking.

A Take Down Notice or Counter-Notice is a legally significant document. You are recommended to take legal advice on your legal rights and obligations before giving a Take Down Notice or Counter Notice.

Take Down Notice

To be valid, a Take Down Notice must contain:

(a) sufficient information to enable us to identify the allegedly Offending Material.  If there are large amounts of allegedly Offending Material, please provide a representative list of such materials, for example, copies of the infringing material and identifying information, such as the name of the account from which  the material has been posted or contributed;

(b) sufficient information to enable us to identify and locate the allegedly Offending Material (for example by providing the date and time on which the material was made available on Limitless Servers);

(c) identification of the person, company, organisation targeted by the Offending Material, or the category of Offending Material (if no person, company or organisation is targeted) and Your contact details so that we can contact you (for example, your address, telephone number, email address);

(d) your confirmation, given in good faith, that the material described in the Take Down Notice is Offending Material, that your Take Down Notice is true and accurate and that you are, or are authorised to act on behalf of, the party that has been harmed by and/or is complaining against the allegedly Offending Material; and

(e) Your physical or electronic signature.

Your Take Down Notice should be forwarded by email to jules@limitless.co.uk
or by fax to 020 8672 9334.

If you use an anonymous email service and/or we have no way to contact you back, your complaint will not be valid and will be ignored.


If material that you have broadcast or posted to Limitless Servers has been taken down, you may file a Counter-Notice. To be valid, a Counter-Notice should contain the following information:

(a) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;

(b) A statement that you believe in good faith that the material was removed or disabled as a result of mistake or misidentification of the material in question and that the material is not Offending Material;

(c) Your name, address and telephone number; and

(d) Your physical or electronic signature.

Your Counter-Notice should be forwarded by email to jules@limitless.co.uk
or by fax to 020 8672 9334.


This Notice and Take Down Procedure and any dispute arising in any way in relation to Limitless Servers will be governed by and construed in accordance with the laws of England and Wales.  Use of Limitless Servers is subject to our Code of Conduct and Terms of Use.  This Notice and Take Down Procedure does not to exclude any other legal rights you or we may have.  If you believe any material has been published that is defamatory, breaches your intellectual property rights and/or is otherwise in breach of our Code of Conduct and Terms of Use then you are also recommended to seek independent legal advice.